About
Kristen Gardner is the Dispatch Manager with over nine years of experience in the home services industry. Having started as a Customer Service Representative and worked her way into leadership, Kristen brings deep operational knowledge of scheduling, coordination, and customer support. She manages the complex logistics behind daily service operations, ensuring technicians are routed efficiently, emergencies are prioritized appropriately, and customers receive timely, reliable service. Her role requires constant problem-solving, communication across multiple departments, and real-time decision-making to keep field operations running smoothly throughout the day.
Kristen enjoys connecting with both customers and team members and values the relationships built through daily communication with the many people involved in delivering great service. When she’s not coordinating the moving pieces of a busy service schedule, she spends her summers fishing and taking walks with her dog. In the winter, she enjoys relaxing with puzzles and building Lego sets.