<img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=435949937010813&amp;ev=PageView&amp;noscript=1">

Need Help?

(Just give us a call - we're here 24/7)

Tips for Handling a Water Heater Emergency

Posted by William Sherk
William Sherk

coldshowerWhat’s wrong with your water heater when there’s no hot water coming from your faucet or showerhead? It could be a simple issue, or it could be a big problem.

Either way, it’s an emergency, and it needs to be addressed immediately!

Water heater failure is one of those unfortunate, unexpected hassles that come with being a homeowner. At Neighborhood, our water heater experts are on call 24 hours a day to help residents of the St. Cloud, MN, area handle these types of challenges before the chill of a cold shower turns into a flood and costly property damage. We’ll also be there in the worst-case scenario — a blown water heater that’s leaking water all over the place — to minimize the damage and get a new water heater installed quickly, so you can get back to living your life in comfort.

If you find yourself in the latter situation, here’s what to do:

  • Your first step is to shut off the power supply (gas or electric) to your water heater. Turn the thermostat dial to the “OFF” position on a gas water heater, or switch off the circuit breaker for an electric water heater. 
  • Your next step is to shut off the water supply. Find the water valve and turn the handle clockwise to stop water from flowing into the water heater. If that doesn’t work, you may need to locate the main water valve for the house and turn that off.
  • Check for the source of the leak so you can give a detailed report to your plumber and expedite the repair process.
  • Call Neighborhood for emergency water heater service.

You can also call us immediately if you’re stuck with no hot water. However, a lack of hot water doesn’t necessarily mean your water heater has failed. It could be one of the following issues:

  • Hot water has run out due to high demand, and you need to wait for your tank to refill.
  • Gas supply has been cut off, or there’s been a power outage. (If there’s a gas leak, this is a serious issue and should be reported immediately.)
  • The pilot light on the water heater is out.
  • There are problems with the water heater’s thermocouple, which controls the flow of gas.

If you don’t feel comfortable troubleshooting your water heater or your efforts to diagnose the problem, don’t seem to bear fruit, don’t worry! That’s why we’re here! We’re available for water heater repair anywhere in Central Minnesota, and we can also provide preventative maintenance services to help keep emergencies from happening in the first place.

In the meantime, stay vigilant and be on the lookout for signs of a worn down or failing water heater. We’ve listed a few common reasons for water heater breakdown in this infographic.

Neighborhood 2020 Infographic-1

For more information or to schedule water heater service with our plumbing experts, give Neighborhood a call today!

Topics: water heater repairs, water heaters, Tankless Water Heaters, Traditional Water Heaters, Water heater maintenance

New Call-to-action
New Call-to-action