You’ve decided to get a New Central Air Conditioning System. You have determined the 4 Cost Factors of a New Central Air Conditioning Replacement and you have done all the necessary calculations of How to Size a New Air Conditioning unit for your home. Your final step is deciding on an A/C Installation Contractor. But how do you know how to choose the best contractor for your new ac installation? Let’s consider some important questions you should ask to find the best contractor for you.
Do They Have 24-Hour Support?
A Air Conditioning Installation Company that offers 24-Hour support is especially convenient. So if for any reason you’ve got questions about anything, you can give them a call and a live person will answer the phone. Perhaps you encounter an emergency situation after hours. With a 24-Hour support, that emergency can be speedily addressed. Imagine that you’ve gotten home from work on a hot and humid summer day. It is 95 degrees outside with 85% humidity and your air conditioning system is not working. If your contractor has a 24-Hour support, then you can contact that support and fall asleep in a perfectly cooled home, worry-free.
Are They NATE Certified?
What is a NATE Certification and why does it matter? NATE stands for North American Technician Excellence. NATE Certified Technicians are involved in on-going training programs to perform state-of-the-art installation, and customer service. Choosing a contractor whose technicians are training in excellence for both installation and service will give you the best possible experience of your system’s life.
Do They Have Good Online Reviews?
Always check online reviews before you decide on an Air Conditioning Installer. Those online reviews are going to give you the best look at a contractor’s service across the board. Online reviews come from real customers and they often include information about the product, installation experience, and service. If a contractor has consistent poor reviews, you may want to select a different contractor. If a contractor has many good reviews – especially recent reviews – then they are probably a good choice.
Are All Their Employees Background Checked and Drug Tested?
Unless you want someone with a shady background and/or with possible recent drug use working in your home, then you’ll want to choose a contractor that both background checks and drug tests all their employees. The only way to make sure that the installers working in your home have a clean background and are drug-free is to select a company that checks and tests. Be careful who you let in your home. For your peace of mind, choose a contractor who won’t send someone into your home that they wouldn’t send into theirs.
Are They Affiliated with Networks that Have Large Purchasing Power like Nexstar?
When choosing your HVAC Contractor, you want to make sure that they have enough purchasing power to both acquire your new product and pay their technicians for installation labor. Some contractors are affiliated with networks that have large purchasing power like Nexstar. These networks, like Nexstar, enable smaller contractors to make bigger purchases and pay their technicians. This ensures that your contractor will be able to perform your installation without any hang-ups or headaches.
Can They Get You Any Brand?
Many contractors are stuck in legal relationships with specific brands. They are only allowed to sell specific brands. However, should you want specific features, perhaps the limited brands a contractor can offer doesn’t offer the features you want. Then, what? You are stuck buying a system that doesn’t quite meet your needs. No. You want to make sure that the company you choose can get you any brand. This way, you can get the system that you want with the features that you want with no hassle.
What Types of Guarantees Do They Offer?
Always make sure that your contractor offers guarantees to ensure that you aren’t being taken advantage of by a shady company. What kind of guarantees are out there?
No Lemons Guarantee: The No Lemons Guarantee ensure that if your product is faulty, the contactor will provide and install a new one.
Comfort Guarantee: The Comfort Guarantee says that your system will heat or cool as stated or it will be repaired or replaced at no charge for the entire warranty period.
Utility Savings Guarantee: The Utility Saving Guarantee says that you will save a stated minimum on your utility bill or they will reimburse you that double that amount.
Property Protection Guarantee: A Property Protection Guarantee says that your property will be protected and if not, damages will be replaced or repaired.
100% Satisfaction Guarantee: The 100% Satisfaction Guarantee often says that if after two years and for any reason you decide that you don’t like the system, the contractor will remove it and return the purchase price.
Do Your Research for the Best Experience
A simple search in your web browser can help you find a contractor that fits your needs in your area. To make your search a little bit easier, keep in mind that Neighborhood has 24-Hour Technical Support, Drug Tested and Background Checked employee, Trained and NATE Certified employees, Over 250 5-Star Online Reviews, Nexstar Membership, Products of Any Brand, and all 5 Guarantees listed above. We’d love the opportunity to provide you with a great product, installation, and service.